Shipping Policy

PLEASE READ THIS SHIPPING POLICY CAREFULLY. BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE WEBSITE.

1.1: The domain name www.wishmycraft.com, an internet based portal, and wishmycraft, a mobile application, is owned and operated by J M Traders, a partnership firm duly registered  under the provisions of the partnership act (hereinafter, referred to as “jmt” or “We” or “Our” or “Us” or “partner" or "JMT"). The domain name and the mobile application are collectively referred to as “Website”.
1.2: The Website is a platform that facilitates the sale of various kinds of products and running of incentive scheme/s (hereinafter collectively referred to as “Services”) to various natural individual persons.
1.3: jmt may appoint firms / company / legal entity (hereinafter, referred to as “distributor”) to run and manage services offered in the website. The arrangement between the distributor and jmt shall be governed in accordance with this Terms of Use.
1.4: The Services would be made available to such natural persons who have agreed to become buyers on the Website after obtaining due registration, in accordance with the procedure as determined by jmt, from time to time (referred to as “You” or “Your” or “Yourself” or “Retail Customer” or “Customer” or "User" or "Users"), which terms shall also include natural persons who are accessing the Website merely as visitors). The Services are offered to the Users through various modes and schemes.

 

 

Shipping and Delivery

1)  The Product/s shall be delivered by the distributor or independent contractors. You accept and acknowledges that the distributor or such other transporter/ courier/ delivery personnel, engaged by the distributor or jmt, shall be independent contractors in-charge of the delivery of the product/s from the concerned distributor to the address notified by You within 5-15 working days (from date of “ product shipped”), with no control over the Product/s and no additional obligation apart from standard delivery obligations and duty of care. You further accept and acknowledge that jmt does not engage in the distribution of the products and services and may provide the services of a third party transporter/ courier delivery personnel to facilitate delivery of Prodcut/s from the concerned distributor to the address notified by You.

2)  If your order is below a certain threshold limit, a nominal delivery / shipping cost will be charged. Threshold limit for free delivery and nominal delivery/shipping charges may change from time to time at sole discretion of distributor without any prior notice and will be notified in kart page during order of products by the user. The delivery / shipping charges in respect thereof will be reflected in the final statement of payments that are to be made by the User in respect of the Products.

3)  Orders are normally processed within 3-4 working days by jmt or distributor (from “product ready for packing” to “product shipped”). The User shall be notified of the estimated time of delivery of the Products if he/she has requested for such information over email. In case of delay, the Website may, at its sole discretion, inform the User of the same; provided that the Company shall not be liable for any loss or damage caused to the User on account of such delay.

4)  At present, delivery is available in Tier I and Tier II cities within India only. Please check with customer care about delivery of products in your area before placing your order.